Terms & Conditions

Welcome to Dazzling Jewellery and thank you for taking the time to familiarise yourself with our Terms and Conditions. These Terms and Conditions govern the use of www.dazzlingjewellery.net/shop/  and cannot be varied by any individual or entity, unless there has been a prior written agreement between that individual or entity and Dazzling Jewellery.

Customer service

In order to provide the best level of service possible our Customer Service Operator is available at sales@dazzlingjewellery.net and will reply to your questions within 72hrs. Alternatively you can contact us during business hours: Monday to Friday 9:00a.m. to 5:00p.m. (Australian EST) on 61 2 9388 0220 (excluding public holidays).

Orders

Contact details, billing and shipping address:

Please ensure that all relevant information entered on our website is correct and accurate as we are not able to make any changes once your order has been placed.

Payment:

Once you confirm your order and payment your credit card will be debited and you will receive an order confirmation via e-mail.

Shipping/Delivery:

All orders are despatched in perfect condition following strict quality control procedures.  Orders will be despatched within 2 to 5 working days of confirmation via Registered Mail with Australia Post.  You will be notified of the despatch date and tracking number.

Out of stock:

In the event that an item you have requested cannot be supplied, we will notify you via e-mail within 2-5 working days and wait for you to let us know if you would like to (i) order an alternate piece to the same or greater value, (ii) wait for the item to come in on a back order, or (iii) get a refund on your credit card for the full amount within five working days. If you chose to order an item with a greater value the difference in price need to be paid prior to us shipping the goods to you.

All orders are subject to acceptance and availability. Dazzling Jewellery reserves the right to refuse any order at our discretion

For information about Lay-by - click here

Exchange/Return Policy

Goods for Exchange:

Items can be exchanged if returned unused, in their original condition and packaging with proof of purchase. Dazzling Jewellery must be notified via e-mail of the exchange within 10 days of receipt of the items. Your original order number should be referenced with any exchanges.

Credit card details must be supplied at the time of exchange to cover any discrepancy in the value of the exchanged items and to pay for the return shipping costs. Please note refunds will not be issued if the returned item is of greater value than the one for which it is exchanged.

Goods for Return/Refund

You may return a Product that you have purchased if the Product is faulty or different from how it was described or shown within 10 days of receipt of the goods. Items will not be refunded for any other reason. You must contact Dazzling Jewellery prior to the return of any items to register your return and reason for return.   Note: We do not exchange earrings.

To return an item - you will need to include proof of purchase, your original order number, all tags, packaging and additional inserts with your return and please ensure that your goods are securely and sufficiently wrapped so they do not get damaged in the mail. Dazzling Jewellery will not accept liability of for any items damaged during the return process if they are not securely packed.    Return shipping charges will be at Customer’s cost.

Please return your goods via registered post to:

Dazzling Jewellery Returns
PO Box 7420
Bondi Beach NSW 2026

 

Returns/Exchange Policy

You may return a Product that you have purchased if the Product is faulty or different from how it was described or shown within 10 days. Items will not be refunded for any other reason. You must contact Dazzling Jewellery prior to the return of any items to register your return and reason for return. Your original order number should be referenced with any returns. Once we receive your return, please allow 1x week for processing.

Items can be exchanged if returned unused, in their original condition with proof of purchase. Dazzling Jewellery must be notified of the exchange within 10 days of purchase. Your original order number should be referenced with any exchanges.

Credit card details must be supplied at the time of exchange to cover any discrepancy in the value of the exchanged items and to pay for the return shipping costs. Please note refunds will not be issued if the returned item is of greater value than the one for which it is exchanged.

Please securely package any items being returned and send it via registered post to:
Dazzling Jewellery Returns
PO Box 7420
Bondi Beach NSW 2026

Until the item has been received by Dazzling Jewellery, responsibility and liability of the good is your responsibility. You will need to include all tags, packaging and additional inserts with your return and please ensure that your goods are securely and sufficiently wrapped so they do not get damaged in the mail. Dazzling Jewellery will not accept liability of any items damaged during the return process if they are not securely packed.

Dazzling Jewellery does not refund or provide exchanges on sale items so please choose carefully.

Copyright

Unless otherwise indicated, Dazzling Jewellery reserves all intellectual property rights, including but not limited to, copyright in material and services provided by the website. The material provided on the website is provided for personal use only and may not be resold, sold, re distributed, reproduced, duplicated, copied, or otherwise exploited except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act 1968 or with the prior written consent of Dazzling Jewellery.

General terms and conditions

Dazzling Jewellery is owned and operated by Brisson Enterprises Pty Ltd, trading as Dazzling Jewellery ABN65 146 993 204.

Our address is:
Dazzling Jewellery
Suite 101, 35 Spring st Bondi Junction  NSW 2022 Australia

Please direct all mail and correspondence to
Dazzling Jewellery
PO Box 7420
Bondi Beach NSW 2026 Australia

You agree that access to and uses of this website are subject to the Terms and Conditions together with the Dazzling Jewellery Privacy Statement, Terms and Conditions of purchase (where applicable) and other customer service policies on this website. By entering this website you agree to be bound by these Terms and Conditions and policies and any other notices accepted by you on this website. By continuing to use this website you are agreeing to the Terms and Conditions contained in the website.

Applicable Law and Jurisdiction

Your use of this website is governed in all respects by the laws of the New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales in relation to any legal proceeding directly or indirectly arising out or relating to this site (including but not limited to the purchase of Dazzling Jewellery products).

Review of terms

These Terms and Conditions are subject to change from time to time, such changes to be effective upon posting on this website.  Your continued use of the website after any such changes will indicate your acceptance of such changes.

Please feel free to contact our customer service agent with any further queries you may have by emailing us : sales@dazzlingjewellery.net


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